Contact and Ordering Information
If you have any comments, or any questions concerning our products or any of the cars pictured on the site (sorry none of them are for sale), please contact us.
Email: michael @ indycals . net
If you are on Facebook, you can contact us at our Facebook page.
To order, simply use the shopping cart on each decal product page. When you check out you will be prompted to use either Google Checkout or PayPal - you do not have to have a PayPal account to use the online checkout system - PayPal lets you pay directly from your credit card.
If you prefer to pay for your order with a check or money order, you can send payment to:
Indycals
4765 S. Eaton Park Way
Aurora CO 80016
AS OF APRIL 25, 2013, OUR NEW ADDRESS WILL BE:
INDYCALS
PO BOX 922
Parker CO 80134
Please use the online shopping cart to determine your total even if you don’t have or plan to use PayPal. Shipping will automatically be figured in. Please make sure you specify what scale you need, and where applicable, what driver.
Our shipping costs are as follows:
Orders up to $100:
United States: $1.00
Canada - $2.00 USD, ($1.00 discount on orders between $25 and $99)
All other countries - $3.00 USD, ($1.00 discount on orders between $25 and $99)
We ship our decals in a number 10 business envelope via United States Postal Service (airmail for international). Tracking is not available on these and there should be no VAT on these orders.
Orders $100 or more:
These orders will be shipped in sturdy boxes with tracking and insurance.
United States: $6.00 (USPS Priority Mail)
Canada: $16.00 USD (signature confirmation on delivery required)
All other countries: $20.00 USD (signature confirmation on delivery required)
Priority/registered mail is available as an option on orders less than $100 USD
IMPORTANT INFORMATION FOR THOSE ODERING BY MAIL! If you mail in an order, make sure you specify what scale and what driver you are ordering (where applicable). Failure to include this information will delay your order and may make me a bit cranky for a period of 10-15 minutes. If you submit an order where the scale and driver needed is not clear, and there is no phone number (US only) or email address to contact you, I will decide for you ;-)
RETURN POLICY: Indycals does not carry any decals in stock. Any order you place is in effect a one-off comission to produce artwork intended to be incorporated into your artwork (your model car/diecast conversion, etc). As with any comissioned project, there are costs involved in producing that comission that must be covered. If you have problems with your decals we will work with you to rectify the problem (ie reprint damaged markings, etc), but we must limit refunds to 75% on orders of $25 or less. Orders above $25 will be limited to 50% the total cost of the order. Shipping costs are exempt from any refund calculations. In the event of a refund, buyer must return decals in unused condition, and upon receipt of decals, appropriate refund will be administered.